The general rule is that a carrier (an airline) owes its passengers the highest degree of care. Acosta v. Southern Cal. Rapid Transit Dist., 2 Cal.3d 19, 27. But this rule applies while the passengers are in transit, and until they have safely departed from the carrier's vehicle. The care required of the carrier for the protection of a passenger on its premises involves reasonable care to provide and maintain safe and adequate stations, platforms, walks, steps, and landings for use in waiting for, approaching, and leaving trains or other means of conveyance in which the transportation is to be, or has been furnished. Robson v. Union Pacific R.R. Co., 70 Cal.App.2d 759, 761.
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